Datenschutzrichtlinie

General information

This Privacy Policy has been prepared in accordance with the provisions of the European Union General Data Protection Regulation No. (EU) 2016/679 (hereinafter - GDPR) to ensure appropriate technical and organizational measures for the protection of personal data. This Privacy Policy is intended for visitors, users of the website www.klaipeda.live and other persons whose personal data processing conditions are established by this privacy policy. We care about the protection of your personal data and we want to ensure transparency and security of information, your rights to privacy, so we ask you to read the privacy policy of MB "Klaipeda gyva" and find out what personal data we use, on what legal basis and for what purpose we collect it, where we publish it, to whom we transfer it, how long we store it and what security measures we apply.

Who does this Policy apply to?

This Policy applies to any person who uses: - Our website www.klaipeda.live (hereinafter - Website) - Our application (which includes the reservation application for Android or iOS devices) (hereinafter - Application) - Websites operating and maintained on the platform and hosted at www.klaipeda.live (hereinafter - Partner websites) - Widgets for making reservations at our (Partners') establishments

Why and how do we collect and use your personal data?

Personal data means all information related to a person whose identity has been established or can be established, for example, your name, surname, email address, phone number, IP address. According to applicable data protection laws, MB "Klaipeda gyva" may process data necessary to fulfill a contract or agreement with you or necessary to take action at your request (GDPR Article 6(1)(b)). The main purpose for which we collect your personal data is the provision of MB "Klaipeda gyva" services on the website www.klaipeda.live. For the purpose of administering your registrations and reservations: the following data is collected - name, surname, email address, phone number, registration/reservation content, IP address. For payment processing purposes: the following data is collected - payer's name, surname, bank account number, bank name, your browser information. If you save your credit or debit card details on our Website or Application for faster payments for future reservations, card security tokens (CVC) are also collected. For website functionality and improvement purposes: the following data is collected - IP address, browser type, number of visits, pages viewed, time spent on the website, and other data. For managing our social media (Facebook, Instagram) accounts: the following data is collected - your social network account name, profile photo, comments, likes, content of your inquiries. For legal purposes: if you exercise your legal rights, we will collect and use data contained in your request. Personal data collected for this purpose is stored for 3 years from the date we respond to your request.

Use of cookies on the Website and Application

In order to provide you with full services, we may install cookies on the Website user's computer or Application. Cookies are used to recognize a visitor as a previous Website user, to save information about services placed in the service basket, to collect Website visitor statistics, and more. Website or Application users can review at any time which cookies are used, delete some or all cookies stored on the device. Deleting cookies may make certain Website features unavailable. You can revoke your consent to the use of cookies at any time by changing your browser settings. The following analytics cookies are used on the Website and Application: _ga - Google Analytics 4 container cookie, validity 2 years. Stores session state information about the user to analyze how visitors use the website. _ga_MHMQXZ5PRD - Google Analytics 4 container cookie, validity 2 years. Stores session state information about the user to analyze how visitors use the website.

How can you manage cookies?

When visiting www.klaipeda.live Website, you can choose whether you want to use cookies. You can manage cookies on the Website and/or delete them according to your preferences in your browser. You can refuse non-essential cookies on the Website, but the website may not function at full capacity. In your browser settings, you can choose which cookies you want to accept and which to reject. You can delete all cookies already stored on your computer, and in most browsers you can set cookies not to be recorded. If you do not agree to cookies being stored on your computer or other device, you can revoke your consent at any time by changing settings on the website and deleting stored cookies in your browser. The Application contains only essential cookies without which it would not function, so you cannot refuse them.

Local storage (localStorage)

The Website uses browser "localStorage" technology to ensure smooth functionality: - appLanguage - stores the user's selected website language - accessToken - temporary authentication key allowing the user to use logged-in user features - refreshToken - used to refresh the access token so the user does not have to log in again each time

Recipients of personal data

Your data may be reviewed by our employees responsible for website improvement and maintenance. Personal data, when necessary, is transferred to lawyers, bailiffs, accountants, debt collectors, consultants or other persons who provide services to us on a contractual basis. MB "Klaipeda gyva" transfers or shares personal data with third parties only to the extent necessary and permitted by applicable laws.

Your rights related to your personal data

Subject to the conditions, limitations and exceptions established by statutory data protection provisions, you may exercise the following rights at any time: - You have the right to be informed about what data we collect and use, to request access to or a copy of the data (right of access). - You have the right to require that inaccurate data be corrected and incomplete data be supplemented (right to rectification). - You have the right to request that your data be deleted if you have a justified reason (right to erasure). - You have the right to require that the collection and use of your data be restricted (right to restrict processing). - You have the right to object to the collection and use of data (right to object). - You have the right to withdraw your consent at any time. - Regardless of other remedies, you also have the right to file a complaint with supervisory authorities at any time.

How will we handle your request?

Your request, complaint or claim must contain sufficient information for us to reasonably confirm that you are the person (or an authorized representative) whose personal data we collect. Describe your request in detail so that we can properly understand, evaluate and respond. We will respond to received requests, complaints or claims in writing in accordance with the procedure and deadlines established by law, but no later than within 30 days from the date of receipt of your request.

Right to amend

We reserve the right to change this privacy policy at any time, taking into account current legal regulatory requirements. Any changes will be immediately published and announced on our website. The updated or amended privacy policy will take effect from the date of its publication on our website.

Other provisions

You may register for and/or reserve any event, entertainment venue, activity published on the Website or Application when you confirm that you have read our Privacy Policy and Terms and Conditions of Use.

Our contact details

If you have questions about how we collect and use data or want to learn about your rights, contact us at [email protected]; MB "Klaipeda gyva", address Dragūnų g. 15-118, Klaipeda, Lithuania.